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Events

Create and configure a gathering — the event record everything else hangs off.

An event is a Gathering. It belongs to one account and holds attendees, registration, onsite, content, and apps.

Create

Events → New event. Required pieces are a name and the basics of when/where it happens. After create you land on the event dashboard.

Statuses used in the product and API:

Status Meaning
draft Not published
upcoming Published, not started
live Happening now
completed Finished
canceled Canceled
archived Archived
published Published (API also lists this)

The event card in the sidebar changes color for live, completed, canceled, and archived events.

Setup

Setup → Event details edits name, dates, timezone, venue, and description.

Setup → Branding sets the logo and brand colors used by emails, the public site, kiosks, and the Event App.

Setup → Website opens the event website builder when the website module is on. It is on for every event in the current product.

Settings

Event Settings (for people who can update the account):

  • Team — who can work on this event
  • Plan — event subscription and add-ons (owners)
  • Integrations — Eventbrite import/sync for this event

Plan gates

Plan group lives on the event’s subscription:

Group Unlocks
Free Core event + attendees + check-in
Starter (starter or pro) Registration forms, email campaigns, badge templates
Pro (pro) Kiosks (onsite_pro)

Add-ons (purchased separately or included):

  • Event App
  • Lead retrieval
  • Expo sponsors
  • Expo passport
  • Party check-in

One free account is grandfathered for registration forms. Everyone else needs Starter or Pro to use forms.

Capacity

Non-ticketed events can cap guests in two ways:

  • Plan attendee limit
  • Event limited guest cap (max_guests)

The remaining capacity is the lower of those minus the current participant count. Ticketed events do not use this cap — ticket types have their own capacity.

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